Opportunities

Please apply online or send your cover letter and updated resume to careers@philweb.com.ph. Only shortlisted candidates will be notified.

Current Openings

• Corporate Services

  • CUSTOMER SERVICE REPRESENTATIVE

    Duties and Responsibilities:
    
    • Responsible for handling all kinds of customer inquiries, complaints, requests and follow-up
    
    • Ensures that all customer concerns are resolved
    
    • Provides first level of resolution/troubleshooting on customer concerns
    
    • Assists in customer call out
    
    • Conducts standard escalations
    
    • Assists on admin work
    
    Qualifications:
    
    • College graduate, preferably service-oriented course, Business course, Communication Arts
    
    • Possess above average to excellent English communication skills (written and spoken) including active listening
    
    • Familiarity with Gaming operations and services is an advantage
    
    • Computer literate e.g. MS Office and Open Office and with excellent typing skills
    
    • Has the ability to multi-task and is customer-focused, enthusiastic, prompt, courteous and patient in handling customer concerns
    
    • With high tolerance for stress, pleasant disposition and excellent judgment skills
    
    • Must be willing to work on shifting schedules or during holidays/weekends

• Corporate Communications

  • MARKETING SUPERVISOR

    Duties and Responsibilities:
    
    • Responsible for updating of various company websites, maintaining blog and Facebook pages, coordinating with suppliers and designers, and developing of marketing collaterals
    
    • Assists the Corporate Communications Team in delivering marketing strategies for the Ongpin Group of Companies
    
    Qualifications:
    
    • College graduate with a degree in Business Administration, Management, Marketing or its equivalent
    
    • Must have at least one (1) year of working experience in the related field
    
    • Must be creative and can think out of the box
    
    • Must have excellent written and verbal communication skills
    
    • Must have above average interpersonal skills

• Information Technology

  • QA ANALYST

    Duties and Responsibilities:
    
    • Responsible for ensuring that the products and services the Company provides meet both external and internal requirements and follow the Company’s set of standards and policies, including legal compliance and customer expectations
    
    • Creates test cases and automated test scripts based on defined business requirements
    
    • Reviews business requirements, functional specifications, and systems design from a testing perspective
    
    • Promotes quality achievement and performance improvement throughout the organization
    
    • Assists in developing and improving a quality management system for the organization, including setting of policies and documentation procedures
    
    • Collates and analyzes performance data and charts against defined parameters
    
    • Ensures tests and procedures are properly understood, carried out and evaluated and product modifications are investigated, if necessary
    
    • Assesses and revises test sequence and scope based upon test results and/or changes in product design
    
    • Assists in establishing standards of service for customers or clients and prepares clear explanatory documents such as customer’s charters
    
    Qualifications:
    
    • College Graduate with a degree in Computer Science, Computer Engineering, Mathematics or any related field
    
    • Must have at least three (3) years of solid working experience in the IT industry focusing on Quality Assurance
    
    • Must have knowledge in web applications and experience in developing and implementing a Quality System
    
    • Must be knowledgeable in Linux and project management tools such as MS Project and MS Visio
    
    • Must have working knowledge in MySQL, PHP/Pearl scripting, web technologies such as HTML, CSS, XHTML, AJAX, HTTP 1.1 and 2.0 and automated test tools
    
    • Working experience using Java or Ruby on Rails is an advantage
    
    • Has the ability to work under pressure and on multiple tasks and projects concurrently
    
    • Must have strong analytical and problem solving skills and be able to work effectively with a diverse team of IT professionals
    
    • Must have good written and oral communication skills

  • TECHNICAL WRITER

    Duties and Responsibilities:
    
    • Responsible for business analysis, data gathering and proper documentation of systems developed by the group
    
    • Liaises with the business groups and other departments to gather project data, analyze and understand requirements, and to determine types of documentation needed
    
    • Coordinates with developers in creating technical documentation such as system diagrams (DFD, ERD, Process Flow, Users Manual, Troubleshooting Manual, FAQs, etc.) and system requirements in compliance to the company’s established standards and guidelines
    
    • Develops documentation templates, processes and guidelines
    
    • Researches and evaluates new documentation tools and methods
    
    Qualifications:
    
    • College graduate with a degree in Information Technology, Computer Science or its equivalent
    
    • Must have at least one (1) year of working experience in the related field
    
    • Must have good knowledge of technical documentation, business requirement analysis and database design
    
    • Must have excellent written and verbal communication skills and an aptitude for technical concepts
    
    • Must have the ability to work on multiple projects at the same time
    
    • Must have above average interpersonal and people management skills

  • APPLICATIONS SUPPORT STAFF

    Duties and Responsibilities:
    
    • Provides internal and intensive report using MySQL and MS Office applications
    
    • Manages the monitoring of the company’s products and services
    
    • Develops new application(s) if needed
    
    • Handles technical assistance for the company’s products and services
    
    • Complies with the weekly report, casino testing and result documentations
    
    Qualifications:
    
    • College graduate with a degree in Computer Science, Information Technology, or any related course
    
    • Must have at least one (1) year solid related work experience
    
    • Knowledgeable in networking (hardware/software, etc.)
    
    • Knowledgeable in computer programming using MySQL, vb.net, PHP, Java, etc.
    
    • Knowledge in Linux is an advantage
    
    • Willing to work in shifting schedule
    
    • Must have above average interpersonal skills

  • ANALYST PROGRAMMER

    Duties and Responsibilities:
    
    • Responsible for creating and maintaining software that will be used by the different business groups in the Company
    
    • Ensures that software and systems are properly functioning and makes upgrade as necessary
    
    • Helps business operations utilize information systems to improve efficiency
    
    • Provides complete documentation of the required systems and manages projects in a timely manner
    
    • Reviews the work of others to ensure conformance with established guidelines, methods, procedures and policies
    
    • Analyzes new technologies that can be used and applied to current operations
    
    • Analyzes, develops, and implements a project component and integrates all functional elements quickly and efficiently into a fully functional system
    
    Qualifications:
    
    • College graduate with a degree in Computer Science, Information Technology, or any related course
    
    • Must have at least one (1) year solid related work experience
    
    • Must have knowledge in Linux OS, PC troubleshooting, TCP/IP, and rapid application development environments and related tools
    
    • Must have an in-depth database knowledge (MySQL and MS SQL)
    
    • Must be knowledgeable and competent in PHP, Java, Ruby and .NET
    
    • Must have good communication skills, both oral and written
    
    • Must have above average interpersonal skills – can relate to people from different levels
    
    • Must be quality-oriented